Inevitably, excited vacationers will experience what it is like to book a couple of days at the “perfect resort,” yet be disappointed with the rooms they get. High expectations are tough for hotels to extend to every guest, every time. This is especially true for most continental resorts. They tend to advertise the best rooms and views available, but fail to mention their exclusivity. Certain unique establishments however, are finding ways to literally rise above these inconsistencies.
Location, Location, Location!
What’s true for realtors is true for resort designers. Though located on non-island spots, some resorts are finding ideal angles to satisfy all their guests 100 percent of the time. Certain places like Palm Beach, Florida have a unique geographic layout. This includes endless oceanfront beaches and few viewing obstructions. New resort complexes in this area have the advantage of letting guests experience the fantasy scenes they see in brochures and online photo tours. Still, some resorts fall short. How are the best of the best ensuring guest delight?
Rising Above the Crowd
Exceptional resorts in places like Palm Beach are choosing to reach for the sky. For example, the Marriott Singer Island Resort & Spa features two incredibly tall towers overlooking the beach. These towers are composed entirely from luxury condos with wrap-around designs and accompanying amenities photo portfolios. This resort is a vacationer’s dream and an architectural marvel because it guarantees that each condo has extraordinary views of the water and equal access to the resort’s extras. It’s a combination of rare peninsular locale and uncommon beachfront building height that makes every guest feel like a VIP.
Honesty in Advertising and Promotions
Another great aspect of this type of resort’s setup is the availability of an exhaustive online tour of amenities. There is no hesitation to reveal every corner of the layout’s common areas, pools, gym, spa, and variety of storybook-like ocean viewing opportunities. When guests choose a single, double, or triple balcony condo, they are treated to a complete photo tour of the actual condo they will be staying in, not a virtual example. They’ve discovered that making guests feel as though they have visited the resort prior to travel is the secret to ensuring guest satisfaction. That, and having a magnificent beach profile, creates an environment devoid of guest disappointment.
When searching for the perfect resort & spa, without having to go “exotic,” look for locations that offer honest amenities tours and equal luxury for all. Also, look for an accommodations philosophy that is evident from the building’s foundations to the horizon view balconies. There’s no reason any longer to settle for booking a stay at a maybe, maybe not hotel. Online amenities tours are worth 1,000 trips!